sales
I received great information from Zaheer from the outset
I received great information from Zaheer from the outset
Dealt with quick and efficiently. I liked the video with the checks on the car
I really like the video report
All questions answered, queries explained, easy experience
Asif took the time to go through the different options and explained the different specifications and products that I had questions about, he was attentive, professional and helpful
Good service from all staff
I can't fault my experience at Mini Berry Croydon, especially my dealings with the sales representative Zaheer Osman. He was a pleasure to deal with and kept me informed throughout. Other staff in the Centre were also very helpful.
Received excellent service and guidance throughout the whole sales process from Adil and the team and a thorough introduction to the workings of the new car on delivery. Very satisfied.
Very nice staff carried out extra work for me on a Saturday morning saved me rebooking.
My car took about 5 months to come and kept me updated witch is good.
Excellent customer service.
Charlie Theofanous dealt with my car. He was superb throughout. Always replied quickly to messages. He came in on his day off to ensure I could get my car quicker due to difficulty arranging a time on my days off. He was superb throughout.
Excellent service and courteous staff
Helpful & knowledgeable team
Car drives wonderfully. Fixed in a really quick time and overall impressed
again very good
I hadn't realised I would be unable to use a courtesy car for the day my car was booked in, so the team were able to organise my visit as a 'while you wait'. This was really accommodating and more than I expected.
Diane, Jasmine and the rest of the team are why I've given this answer.
Our sales manager Ziggy went above & beyond. Very friendly, excellent service!
My car is running so much better since the service; I was contacted about the need to replace tyres; I was treated with courtesy throughout.
Overall good : nice friendly staff. Cost of replacement tyre substantially more than exactly same tyre obtainable elsewhere
Helpful, knowledgeable and easy to contact
Thoroughly satisfied with the service.
I was well looked after by the staff, most notably Diane, Jasmine and Asif.
great service
All repairs done to standard
All very smooth and very friendly service from staff.
Great communication and 5 star service
Asif was amazing. He had genuine empathy for my medical situation. This kindness means a lot. He made the process very simple for me and made sure my disability and illness was accommodated.
Although I'd booked the wrong service type, the lovely lady at the desk got me all sorted and saved me loads of time! Thank you.
relaxed atmosphere, easy to discuss all options
Good customer complaint handling
Staff pleasant and helfpul. Service completed effiently.
Team (Diane in particular) was very friendly and helpful. Space to wait for service was good, and everything was carefully explained to me. Also offered a good value service plan which met my needs.
The friendly staff at Berry Mini Croydon. This is my second mini new from this branch.
Professional service
Parking on arrival was easy with plenty of spaces. I was welcomed by reception; Jas remembered me from my last visit, which was nice. The work was all done on time and collecting my MINI at the end of the day was straightforward.
Very good service. There was a problem with a component which required a follow up repair but Berry Mini dealt with it very quickly and efficiently.
Diana and Jasmine were very helpful - car service and MOT carried out efficiently. Good communication throughout the process
Good service and online review
Berry's staff were the best combination of professional and personable. They kept me informed throughout the process which meant I was able to plan my day accurately. Booking the car in for a service became a pleasure rather than a chore.
The whole experience was an absolute pleasure, it ran completely smoothly from start to finish.
Slight miscommunication meant delay to picking up car and air not put into tyres as promised. But plates all changed and service done well and video from technician is nice to be kept informed.
They kept me updated on everything throughout the whole process.
Because of the professional staff, quick wait and the valet of the car that was superb
Because it solved the problem
They could not have been more friendly and helpful . Adil who arrange and sorted are mini was so helpful and explained everything thing .
Works were carried out in good time.
Ms D Lund was excellent, friendly and knowledgeable A joy to do business with. Ms J Haftey was excellent in keeping me informed
Polite courteous efficient thorough