OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
146 ratings and 110 comments received in the last 90 days.
28 July 2026
Absolutely fantastic service from Shannon. She was very informative and considerate and delivered 5 star customer service throughout.
28 July 2026
The service i got was outstanding every thing was explained in terms I understood
26 July 2026
We were treated with amazing courtesy and friendliness. Tracey was extremely knowledgeable and helpful. Led us through each step of the process with amazing patience.
24 July 2026
Because Tracy was absolutely brilliant x
23 July 2026
Jack my sales person was amazing from start to finish. He kept me up to date with my order and answered and returned all my calls
22 July 2026
Very helpful staff, kept informed throughout the buying process. Both Ben & Fabio were super helpful and answered all my questions.
21 July 2026
Great friendly and professional service
20 July 2026
I was kept in the loop by Adil Information and questions i needed answered were addressed. Discounts were applied And Diane at the front desk is very efficent consistently and helped me with a different issue.
14 July 2026
Only took off one star as the toilet was less yhan sparkling but everything else was lovely.
28 July 2026
Good communication
26 July 2026
Poor communication, our car went in 7:40 am for MOT & brake fluid service, 2 days . didn't even let us know we would not get the car back .
25 July 2026
Car was handled very well and on time. Great to have the wash and valet too
23 July 2026
Great service at a great price. Would highly recommend and will certainly be back to Berry Croydon.
23 July 2026
Apart from Diane at front desk, who was very helpful at all times my service experience was not good. I was quoted almost £1200 for work which cost me £542 at my local garage... £210 for 'diagnostics' on a lamp with a loose connection is one example
23 July 2026
The issue was quickly resolved and I was well informed as to the costs. Rapid return of the car after resolution so overall very happy
20 July 2026
Great fast service
19 July 2026
Cannot recommend. Supposed 90 min service booking took 3 hours (for a brake fluid service). When car was ready, couldn't leave as the only person able to take payment wasn't there.
18 July 2026
I really like Berry Croydon which offers a top quality service though very expensive BUT unfortunately having anything repaired over there is just eye-wateringly expensive. The price for changing a tire for £248.48, changing a wheel £624.10
18 July 2026
Great service from Ben Owen and the rest of the team
FIND Berry Croydon.
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 12:30
- Sun:Closed
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
29 July 2026
Excellent advice at sale. Excellent instruction at pick up. Excellent aftercare offered.