OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
103 ratings and 82 comments received in the last 90 days.
03 March 2026
Tracey and Diane are the best lovely girls a credit to Croydon BMW Mini
26 February 2026
From beginning to end the service was superb and the unveiling of the vehicle was a nice touch
21 February 2026
From the first day till the delivery, Mr Jack Bennett was very helpful and friendly and answered all our questions with so much of patience. Mr Richard Chandiram, the manager was also very sweet and the process was very fast.
11 February 2026
Staff were great, friendly and knowledgeable. They made the whole process easy and painless. Tracey really helped us and Richard was very helpful when needed.
04 February 2026
Delivery was quick
13 January 2026
Love the team at Berry Croydon - it feels like a family and I'm really happy to stay with Mini.
06 January 2026
The whole team at Croydon Mini were amazing from start to finish, they went above and beyond.
24 December 2025
Richard was fantastic, he talked me through everything from beginning to end, all questions, big and small were answered
17 December 2025
Excellent attention provided by the staff
05 March 2026
Diane is amazing and your videos sent are clear and show everything that needs to be seen.
02 March 2026
Good system for booking in. Friendly staff and service completed on time.
02 March 2026
5 stars. As usual Mini sent information about booking my mot and service needed in a timely order.The app was easy to use for booking in on on the day. It's also clean! Oscar- my dog asks that you make the dog bowl and scarf available to purchase.
02 March 2026
I could bring my dog which made my life easier. Friendly staff, comfy seating areas. Early checkin and just drop off my keys. Car cleaned well, driver and passenger side.
02 March 2026
Diane and the service team are excellent. Pick up was simple and friendly too.
01 March 2026
The communication wasn't clear with collection of car resulting in coming to collect when was ready and work to be completed, Additional / extra charges for work (which understand happen) it felt disingenuous upon collection versus informing prior.
01 March 2026
Friendly and helpful staff. Minor issue of not resetting the computer so my car still says it needs a service.
28 February 2026
Friendly helpful staff. Kept me fully informed of what was happening with my car.
28 February 2026
The service and MOT were completed within the stated time scale, while I waited. I was able to sit in comfort, help myself to coffee/tea. The car was cleaned inside and out. The welcome at reception was warm and efficient.
25 February 2026
Diane is always so helpful and accommodating. No issues with the work carried out.
FIND Berry Croydon.
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 12:30
- Sun:Closed
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
03 March 2026
Tracey was an attentive and caring sales person throughout my buying journey. She is an exemplary representative for Mini and very personable and supportive.