OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
89 ratings and 66 comments received in the last 90 days.
11 August 2025
The process was excellent, starting with initial discussion, and the test drive experience, and easy administration. The delivery experience was special, with the unveiling to explanation of features. Thank you Clarence.
07 August 2025
i felt well looked after
06 August 2025
My car came through really quickly! Everyone at mini berry croydon were super friendly! They all made me feel really welcome and nothing was too much for them.
04 August 2025
Tracey and Richard were fab.
03 August 2025
The process was very smooth and everything was explained very well.
02 August 2025
The sales staff at Bells were first class, particularly Tracy who we personally dealt with
28 July 2025
The Mini Aceman is smooth, comfortable, and fun to drive. Great for all ages with excellent seating and night-time interior. We Would be more happy if had auto-folding mirrors and more boot space.
27 July 2025
I asked a lot of queens they returned my queries very quickly
04 July 2025
Yes very all went smoothly
08 August 2025
Great kept me informed Very efficient
05 August 2025
Would be top marks if I was able to book the service/MOT online. Like last year, your website would not allow me to book online (whereas I would have been able to book online to visit another MINI dealer).
03 August 2025
Completely satisfied- 10
31 July 2025
Help with budgeting of service costs and set up of new service plan.
28 July 2025
I had checked in and was kept advised on progress of service
28 July 2025
Timely service
28 July 2025
I just had a MOT test and vehicle inspection. It was carried out fine.
27 July 2025
Very efficient and pleasant staff
27 July 2025
I felt safe and supported to make a decision that works best for me.
23 July 2025
Because I wonted to
11 August 2025
Richard was absolutely fantastic nothing was too much. The team were so friendly and welcoming. Their knowledge of the cars is so important for the customer.