OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
113 ratings and 89 comments received in the last 90 days.
17 March 2026
Tracey was excellent. She understood my needs and was very attentive and informative.
12 March 2026
Good service, kept me informed and went the extra mile to support me as a nervous river (first automatic car)
03 March 2026
Tracey and Diane are the best lovely girls a credit to Croydon BMW Mini
03 March 2026
Tracey was an attentive and caring sales person throughout my buying journey. She is an exemplary representative for Mini and very personable and supportive.
26 February 2026
From beginning to end the service was superb and the unveiling of the vehicle was a nice touch
21 February 2026
From the first day till the delivery, Mr Jack Bennett was very helpful and friendly and answered all our questions with so much of patience. Mr Richard Chandiram, the manager was also very sweet and the process was very fast.
11 February 2026
Staff were great, friendly and knowledgeable. They made the whole process easy and painless. Tracey really helped us and Richard was very helpful when needed.
04 February 2026
Delivery was quick
13 January 2026
Love the team at Berry Croydon - it feels like a family and I'm really happy to stay with Mini.
22 March 2026
Took nearly four and half hours for mot and wait a bit of a long time
21 March 2026
Extremely friendly & helpful front desk staff, service was completed in half the expected time
21 March 2026
Super customer care & attention
20 March 2026
I was completely satisfied with the service.
19 March 2026
Tracey is a great ambassador for Mini, she is both professional, patient and friendly.
16 March 2026
My keys were stolen in a robbery and i had my car recovered to Berry, to get the keys and locks replaced. For over 8 days, they could not provide me with a quote for locks. Service Manager simply said "we will let you know once parts confrim to us"
16 March 2026
Dianne was really helpful and managed to ensure that my car was ready earlier than I had thought it would be.
16 March 2026
Friendly staff always happy and helpful
15 March 2026
I was assisted by Diane Lund for the MOT and inspection of my wife's mini. Diane was professional, courteous and very helpful throughout.
15 March 2026
Communication was excellent throughout
FIND Berry Croydon.
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 12:30
- Sun:Closed
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
21 March 2026
Friendly, helpful and knowledgeable staff, without being pushy!