OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
117 ratings and 84 comments received in the last 90 days.
30 May 2025
Very helpful staff and clear information given
29 May 2025
I loved unveiling my new car and Kira talked me through the many features my new car has.
22 May 2025
The staff were very friendly and helpful, and always very supportive throughout the process. It did not seem pushy when interacting with them, they allowed me time to make my decision and make sure it was right for me.
22 May 2025
Very Helpful friendly staff from the moment you enter the showroom
08 May 2025
The team were amazing. Very responsive and made the purchase special.
04 May 2025
A great handover experience. Very welcoming , friendly and helpful . Nothing was too much trouble .
28 April 2025
Profesional advice. Friendly atmosphere but on business level.
23 April 2025
We are both very happy with our new convertible.
15 April 2025
Kept me updated throughout the whole proccess
07 June 2025
Clarence, Richie and Kira were all extremely informative and helpful throughout the whole testdrive, model sourcing and purchase process. They were exceptionally accomodating when finalising paperwork and arranging collection of the car.
04 June 2025
Diane was excellent, explained the process and kept me informed throughout
03 June 2025
Professional and friendly and no over sell.
02 June 2025
Great service must
31 May 2025
Good customer service and communication . All works done quickly, and car came back nice and clean .
29 May 2025
Service is great when you get there , trying to call can be a pain sometimes
29 May 2025
Excellent
28 May 2025
I found the experience very stress free.
26 May 2025
Phone call beforehand to discuss the service, including price which is always good to know (no surprises). Very friendly and efficient receptionist and when I picked the car up it had been valeted to a high standard.
24 May 2025
Easy process - no messing arohnd
04 June 2025
The car was lovely, clean, and presented nicely. The unveiling was super sweet and a new experience for me. Tommy & Richard said a farewell, which was a nice touch.