OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
108 ratings and 84 comments received in the last 90 days.
09 April 2026
I would say customer service is above expectations Iam with this company since 2016 and happy with all services.
05 April 2026
Tracey was fantastic. Nothing was too much trouble.
03 April 2026
Very helpful
24 March 2026
The sales team are friendly and very informative and I never felt that I was pushed into a sale.
24 March 2026
Tracey (the seller for Mini) was very helpful at all times
21 March 2026
Friendly, helpful and knowledgeable staff, without being pushy!
17 March 2026
Tracey was excellent. She understood my needs and was very attentive and informative.
12 March 2026
Good service, kept me informed and went the extra mile to support me as a nervous river (first automatic car)
03 March 2026
Tracey and Diane are the best lovely girls a credit to Croydon BMW Mini
19 April 2026
They were unable to find my keys when I arrived to pick up my car, no one called to apologise or answered my email for the concerns I had, I was without my car for several days and I actually had to call them to drop it off
19 April 2026
Efficient and friendly staff
16 April 2026
I really trust Mini, the video showing and explaining the work needed on my car gives me faith.
16 April 2026
The service department was prompt in completing the job. Thank you!
10 April 2026
Easy to arrange an appointment and rearrange when I need to. Easy drop off, friendly and helpful staff, easy pick up. Grateful for the complimentary wash, too!
09 April 2026
Good, prompt, pleasant and friendly service. Efficient too.
02 April 2026
Good communication throughout the repair and being kept up to date.
29 March 2026
Good service. I wish, though, you would collect my car as you used to do
28 March 2026
Diane made sure the feeling of being looked after, not just with the mechanics of the diagnostics & service but answering things a new owner experience know about the car features made clear.
26 March 2026
Very good and pleasant work force
FIND Berry Croydon.
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 12:30
- Sun:Closed
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
12 April 2026
Communication wasn't the best. Unfortunately the sales guy I ordered from left the dealership and it wasn't until I chased the order that I found out.