OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
81 ratings and 61 comments received in the last 90 days.
06 January 2026
The whole team at Croydon Mini were amazing from start to finish, they went above and beyond.
24 December 2025
Richard was fantastic, he talked me through everything from beginning to end, all questions, big and small were answered
17 December 2025
Tommy at Berry Croydon was fantastic. Found him very real, down to earth and a sense of genuine passion for what he does. He was very knowledgeable and made my handover very smooth!
17 December 2025
Excellent attention provided by the staff
12 December 2025
I got alot of support during the process of purchasing the car as well as in between as my other car took longer than expected to be collected. Tommy responded promptly and was always helpful in answering my many questions.
08 December 2025
I liked the reveal of my new car and the time Clarence took with me to familiarise myself with my new car - it was the first time I've driven an automatic and was anxious about this. All staff I came into contact with at the dealership were helpful.
07 December 2025
Amazing
04 November 2025
Tracey was knowledgeable, communicative and friendly
04 November 2025
Absolutely!!??% satisfied with are MINI part exchange and new purchase from Conner and Adil's initial sales approach, credit to Adil explaining additional products we purchased (£1,823) and Richi walking us through the a great finance deal.
18 January 2026
I needed brake pads. I got brake pads!
18 January 2026
Very pleased with your aftercare services..l will be 78 this year and l realise dealing with myself cannot always be easy with my illiteracy with IT in general
18 January 2026
Comprehensive check
17 January 2026
All went well, I was kept informed of progress.
17 January 2026
There is still an issue with the car. The speed limit failure warning keeps coming on and the steering wheel is making a cranking noise so I'll have to take the car back to be fixed.
17 January 2026
Always go above and beyond.
14 January 2026
Good communication before and during the service. Car cleaned and ready on time
13 January 2026
Good communication Friendly Helpful Nice environment Complimentary car cleaned
13 January 2026
Great customer service
12 January 2026
Lovely staff in the Mini department Not so warm in the BMW part
FIND Berry Croydon.
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
13 January 2026
Love the team at Berry Croydon - it feels like a family and I'm really happy to stay with Mini.