OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
127 ratings and 96 comments received in the last 90 days.
06 July 2026
Jack was exceptionally helpful and we were always aware of the processes
04 July 2026
Professional service
03 July 2026
Staff knowledgable and perfect hosts
03 July 2026
Friendly, efficient service from Shannon and Fabio. They understood my needs and did their best to get me a new Mini at the price I was willing to pay.
02 July 2026
Excellent customer service Adil was amazing professional from start to finish he explained everything in detail and made sure i understood he's very patient and professional
30 June 2026
Very knowledgeable ,completely satisfied with the service Helped us set up the car ready to go . And he said anything we don't know give him a call Good after sales service
29 June 2026
The customer service was the best ihave ever had from a dealership would be back soon if I needed another car.
28 June 2026
I have been a customer since 2018 and have had three Minis from Berry Croydon. Although my closest garage is now Bickley, the team in Croydon are my favourite!
28 June 2026
We had a great experience with Tracey. Really happy with the service we received and love our car .
10 July 2026
It seemed to me that there was no point checking in in advance as I had to do it again on the day
10 July 2026
Was very prompt. Everything completed very professionally and got the service Vedio before I collect the car
09 July 2026
Faultless service from beginning to end, with special thanks to the always helpful and efficient Diane Lund.
09 July 2026
As always service from front desk is brilliant
09 July 2026
Totally satisfied. Thank you Video report is brilliant. 5 star (graphic wont respond!)
08 July 2026
My car was damaged on collection which Mini are disputing (I have asked for camera footage), had me waiting close to 2hrs to collect the car as it was being cleaned and the car wasn't even cleaned properly. Communication wasn't clear at all
06 July 2026
Showroom still looks clean and modern but feels like it's half empty, everyone scooched up one end and the Reception Desk shut down with some dude sat to one side. Didn't get offered a coffee this visit.
06 July 2026
Thank you for really brilliant service
05 July 2026
All went to plan , and fully professional by your team and Reception Diane Lunn.
05 July 2026
Super friendly staff. Would have liked it to be quicker, but I understand it was busy.
FIND Berry Croydon.
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 12:30
- Sun:Closed
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
Address
- 57 Croydon Road, Beddington, Croydon, CR0 4QE
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 020 8681 4040
Croydon as well as the surrounding areas including Sutton, Banstead, Mitcham and Tadworth
11 July 2026
The whole process was smooth from start to finish, with no pressure, great communication, and excellent customer service throughout. They answered every question, kept me updated, and made collection day really special.